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Refund Policy

Fantastic-Events-GuaranteeAt Fantastic Events we’re all about great events but our true passion is keeping our clients happy. That’s why we created our Buyer Protection program — it’s our way of ensuring that you’ll fall in love with our service and your vendor.

When you book with Fantastic Events and our team is here for you every step of the way.

HIGH STANDARDS
Our client review system ensures that all of our vendors are held to the highest standards of professionalism — their ratings are based on reviews from verified clients.

CUSTOMER SUPPORT
Fantastic Events Account Specialists can’t wait to help you — from the start of your search through the big day! Contact us today.

PAYMENT GUARANTEE
Any payment you make on Fantastic Events is protected by our 100% money-back Payment Guarantee.

It ensures that a client will never lose a deposit or balance payment made on Fantastic Events. Along with our Buyer Protection, the Payment Guarantee comes at no extra cost.

Here are the details:

  • In the unlikely event that a vendor cannot service an event as booked, Fantastic Events will gladly refund the client’s entire deposit and/or balance payment.
  • If you’re not 100% satisfied with your booking experience, we want to hear from you. Contact us at events@fantasticevents.org.